Privacy Policy
Confidence Medical Courier Services is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard personal and business information obtained through our website and operational activities in Southaven, MS, Memphis, and the Mid-South region.
1. Information We Collect
We collect information necessary to provide our courier services, including contact information provided via website forms and quote requests (name, email, phone number), and business details including facility names, addresses, and authorized contact persons.
- Limited operational data related to delivery routes and frequency.
Please Note: We do not collect or store patient medical records or clinical health data through this website.
2. How We Use Information
Confidence Medical Courier Services uses your information to respond to service inquiries, provide competitive quotes, and manage and optimize courier routes for medical transport.
- Improve our service efficiency and customer experience.
- Meet legal obligations and fulfill contractual requirements with our healthcare partners.
3. Legal and Compliance
As a medical courier, we operate within a healthcare environment and maintain HIPAA-aware transport practices for physical items (such as lab specimens and pharmaceuticals). However, this website Privacy Policy pertains specifically to business contact and administrative information. It is not a HIPAA Notice of Privacy Practices regarding clinical records.
4. Data Sharing and Security
We do not sell your data. Information is shared only with trusted service providers and partners as necessary to operate our logistics network or to meet legal mandates. We implement reasonable administrative, technical, and physical safeguards to protect your data, though no method of digital storage or transmission is 100% secure.
5. Your Choices & Rights
You may contact us to update or request the deletion of your business contact information. We retain data only as long as necessary to provide services and comply with commercial record-keeping laws. For any questions regarding your information or updates to this policy, please visit our Contact page.