The current Payment Policy was finalized on May 10, 2026.
Billing Terms
Available Payment Ways
Confidence Medical Courier Services utilizes multiple payment channels to support our medical partners. Our goal is to offer adaptable solutions that integrate smoothly with your facility's daily administrative tasks.
- Major Business Credit and Debit Cards (Visa, Mastercard, Amex, Discover); Automated Clearing House (ACH) or Direct Bank Transfers; Online Payment Portals; Mailed Checks (Available for vetted institutional accounts).
Billing Cycles and Timelines
Account billing is determined by your chosen service level and shipping volume. We manage all financial records digitally to ensure an eco-friendly and streamlined reporting cycle.
- Regular Billing: Distributed every first of the month. Settlement Period: Liabilities must be cleared within a Net 30 window from the date issued, barring specific contract terms. Delivery: E-statements are delivered to the registered finance officer.
Rates and Applied Expenses
Our rates are meticulously designed to be cost-effective while maintaining the strict HIPAA protocols essential for clinical shipping. Every statement includes a comprehensive breakdown of all service fees.
- Set rates for routine daily transport paths. Mileage-based pricing for urgent medical delivery. Additional costs for night, holiday, or immediate STAT requests. Variable fuel surcharges may occur due to energy market changes.
Overdue Accounts
Prompt settlement facilitates the continuous flow of critical healthcare materials. Client accounts with unpaid invoices could face a short-term suspension of transport services.
- An interest charge of 1.5% is added to debts past the 30-day mark. Persistent delinquency may necessitate upfront payment for future orders. Items remaining unpaid for 60 days or more are escalated to third-party recovery agencies.
Legal Contracts
Detailed financial protocols and individual rate structures are codified within the Master Service Agreement (MSA) between your facility and Confidence Medical Courier Services. The signed MSA remains the definitive governing document for any disputes.
Finance Support
For any billing inquiries, please contact: Confidence Medical Courier Services Phone: 901-602-6767 Email: info@confidencemedicalcourier.com
We appreciate your choice to partner with Confidence Medical Courier Services for your vital clinical supply chain management.